Help & Guide

Contents

1. Company intelligence

Generate a full financial intelligence report for any UK company using data filed at Companies House.

How to use

1. Go to Intelligence in the top navigation bar.
2. Enter a company name or company number in the search box.
3. Select the company from the results.
4. A full report is generated automatically, covering financial data extracted from filed accounts.

What you get

• Key financial figures extracted from XBRL filings (turnover, profit/loss, net assets, liabilities, etc.).
• Year-on-year comparisons across multiple filing periods (depending on your plan).
• Company status, type, registered address, and incorporation date.
• Officer and director listings.

2. Director search

Search for directors and officers across all UK companies. View their full appointment history and identify cross-company roles.

How to use

1. Go to Directors in the top navigation bar.
2. Start typing a director's name — suggestions will appear as you type.
3. Select a director from the results to view their full profile.

What you get

• Director's personal details (name, date of birth month/year, nationality).
• Total number of appointments, active roles, and resigned positions.
• Full list of companies they are or have been associated with.
• Corporate officer identification.

3. Tracked companies

Keep a watchlist of companies you want to monitor. When you analyse a company, it is automatically added to your tracked list. Tracked companies are periodically refreshed so your data stays up to date.

How to use

1. Go to Companies in the top navigation bar to view your watchlist.
2. Companies are added automatically when you run an intelligence report.
3. You can also manually track or untrack companies from the list.

What you get

• A centralised list of all companies you are monitoring.
• Automatic daily data refresh — new filings are picked up overnight.
• Quick access to re-run analysis on any tracked company.

4. AI-powered insights

Get AI-generated commentary on a company's financial health, including solvency analysis, risk indicators, trends, and going concern signals — all derived from filed accounts.

How it works

• When you run a company intelligence report, the AI report is included if your plan supports it; otherwise you get the data-only report.
• The AI reads the filing and reports what it says: an overall commentary, solvency notes, the multi-year trend, going concern, the auditor's report, unusual items, related-party disclosures and the directors' report summary. It does not rate the company — the rule-based risk rating does that.
• Every AI report is checked: a deterministic figure gate traces every number in the commentary to the filing, and a model verifier reviews the prose.

5. HMRC matching

Companies and directors can be cross-referenced against HMRC's published list of named tax-avoidance schemes, promoters, enablers and suppliers. Results are similarity-based investigative leads — not confirmed identity matches. UK Company Intelligence does not assert identity unless verified through multiple corroborating data points.

Two confidence models

• Automatic enrichment on a company report requires multi-factor evidence: name plus registered-office postcode and address-line corroboration. Only high-confidence matches (≥ 95% similarity across multiple signals) are auto-surfaced. The framing is conservative because a false positive here could be defamatory.
• Manual investigative search on the director's row of a report lets you check a single officer's name against HMRC's published promoters list. You control the lookup; results are framed as "Possible match — manual review required" and never carry an automatic risk score. Candidates are shown only above a similarity floor — 90% when matched on the name alone, 80% when a postcode or address line also matches — so a loosely similar name never appears as a lead; the panel says how many lower-similarity candidates were considered and withheld. Use this when a name catches your eye and you want a quick lead — not as a substitute for verification.

Common-name protection

Searches against very common UK surnames (e.g. Smith, Jones, Patel) without any narrowing signal are suppressed up-front. The reason: name-only matches on common names produce too many ambiguous leads to be useful and risk surfacing the wrong person. The UI will ask for an extra narrowing signal — postcode, address line, or company context — before returning results.

How the data is refreshed

• HMRC's list is ingested on a configurable schedule (default weekly). The administrator can change the schedule or run an ingest on demand from the /Admin/Hmrc page.
• Schemes that disappear from the published list are deactivated (not deleted) so the audit trail of past matches remains intact.
• Every manual director search writes an audit row capturing the user, criteria, timestamp, and result count. This protects both you and the subject of the search.
• Administrators can globally disable the feature, and can add per-name exclusions to silence matches in response to complaints or known identity mismatches.

What to do with a match

Treat every match as a starting point, not a conclusion. Click Open full investigation for the evidence drill-down, then verify against the original HMRC publication before relying on a finding in any commercial or compliance decision.

6. Download, email & share reports

Export a full intelligence report as a downloadable PDF or Word document, email it to yourself, or generate a shareable link you can send to a client or colleague.

How to use

1. Open a company intelligence report.
2. Click the Download button, then choose PDF or Word to save the report to your device.
3. Click the Email report button to have the report sent to your registered email address.
4. Click the Share button to generate a link, then copy it and send it to anyone — they can open a read-only view of the report in their browser without signing in.

Share links

Before you create a link you can tailor what it shows — for example the Client preset hides the internal verification appendix and evidence snippets. Each link keeps the presentation you chose at the time, even if you later create other links to the same report with different settings.

Managing your share links

Owners and Admins can review and control every share link the workspace has created from the user menu › Share links (or visit /Organization/Sharing). Each row shows the company, which report version the link points at, its preset, and whether it is currently active, expired, or revoked.

• Copy link — grab the URL again to re-send it.
• Revoke — permanently switch a link off. Anyone holding it immediately sees a "link no longer available" page. This can't be undone, so a fresh link is needed to re-share.
• Set an expiry — choose a date after which the link stops working (it stays valid through the end of that day). Clear the date to make the link permanent again.

7. Workspaces & teams

Your account can belong to one or many workspaces — we sometimes call these "organisations" in the underlying data. A workspace owns its tracked companies, its members, its branding, and its share of your billing account's monthly usage. You're always operating inside exactly one workspace at a time; the workspace chip in the top navigation tells you which one.

Why have more than one workspace?

• Accountancy / advisory firms — one workspace per client, each with its own branding, so the PDF you send to Client A never carries Client B's logo.
• Group structures — a workspace per subsidiary or trading division so each team's watchlist and alerts stay separate.
• Personal vs work — keep your own due-diligence research separate from your employer's compliance work.

How to use

1. Go to Workspaces in the top navigation bar to see every workspace you belong to.
2. Click Switch to on any workspace to make it active. The chip in the navbar updates and the rest of the app re-scopes to that workspace.
3. Click + New workspace to create one. New workspaces sit under your existing billing account — you don't pay separately for them. You become the Owner of the new workspace.
4. Click Members on a workspace you own/administer to invite teammates (see "Inviting teammates" below).

Inviting teammates

Only Owners and Admins of a workspace can invite new members. If you don't see the invite form on the Members page, ask one of them to add you or to grant you the Admin role.

1. Go to Workspaces in the top navigation bar.
2. Click Members next to the workspace you want to add someone to. (You'll only see the button on workspaces where you're an Owner or Admin.)
3. Scroll to the Invite a member card. Enter the colleague's email address and pick the role they should join as.
4. Click Add member.

What happens next depends on whether the email is already registered:

• Existing UK Company Intelligence user — they are added to the workspace immediately and will see it in their Workspaces list the next time they sign in. No email is required.
• New email address — we send a one-click invitation link to that address. The recipient clicks the link, completes registration, and is automatically joined to your workspace at the role you chose. Until they accept, the invite appears in the Pending invitations list on the Members page with an expiry timestamp.

Roles

• Owner — full control: settings, branding, member management, billing exposure, and all data operations.
• Admin — settings and member management. Cannot delete the workspace.
• Analyst — upload filings, generate and view reports. No settings or membership control.
• Viewer — read-only access to existing reports and filings.

What's shared across workspaces and what isn't

• Shared — your login, your subscription / billing account, your monthly report quota and cost ceiling (the limits in §5 of the Terms apply across all your workspaces combined).
• Per workspace — tracked companies, alerts, members and roles, branding profile (logo, colours, footer, contact details), and the audit trail of who ran which report.

8. White-label branding

Apply your organisation's identity to every client-facing report deliverable. PDF exports, shared report links, and email deliverables all pick up your logo, colour scheme, and footer the moment you save them.

Branding is per workspace. Each workspace you belong to (see §7) carries its own branding profile, so a single account can deliver Client A reports under Client A's livery and Client B reports under Client B's just by switching workspaces. There is no global "default brand" that overrides this — whatever brand is saved on the workspace that owns the report is the brand the recipient sees.

How to use

1. Go to Organisation › Branding (or visit /Organization/Branding).
2. Enter your organisation's display name — this replaces "UK Company Intelligence" on cover pages and email subject lines.
3. Upload a logo (PNG or JPeg). It appears on PDF cover pages, shared report headers, and report emails.
4. Pick a primary, secondary, and accent colour to theme headings, badges, and section dividers.
5. Optionally add a website URL, contact email, footer line, and disclaimer text shown on every report.
6. Click Save. Subsequent reports use the new branding; previously-issued reports keep the snapshot they were published with.

Where the branding appears

• PDF exports — cover page, header, and footer.
• Shared report links — recipients see your branding instead of the UK Company Intelligence chrome.
• Report emails — the email template, signature block, and PDF attachment.

Removing the "Powered by UK Company Intelligence" notice

By default a small "Powered by UK Company Intelligence" line appears in the footer. Plans that include the full white-label gate can turn it off from the same screen — the toggle is disabled on plans that don't include the feature.

9. Reporting issues

If you spot incorrect information or have a concern about a company or director, you can submit a report directly from the report page.

Company reports

1. Open a company intelligence report.
2. Click the Report issue button.
3. Select a category (Data Correction, Complaint, Fraud Concern, Suspicious Activity, Regulatory Breach, or Other).
4. Provide a subject and description, then submit.

Director reports

1. Open a director profile page.
2. Click the Report issue button.
3. Select a category (Data Correction, Complaint, Fraud Concern, Suspicious Activity, Conflict of Interest, Disqualification, or Other).
4. Provide a subject and description, then submit.

10. Billing & Plans

Manage your subscription, upgrade or downgrade your plan, and view your current usage limits.

How to use

1. Go to Billing in the top navigation bar.
2. View your current plan and its included features.
3. Select a different plan to upgrade or downgrade.
4. Payment is handled securely through Stripe.

Plan features at a glance

• Analyses per month — how many company reports you can generate each calendar month.
• Tracked companies — how many companies can be on your watchlist at once.
• Filing history depth — how many years of historical filings are included in reports.
• AI report — the AI reading of the filing (commentary, trends, going concern, auditor's report, related parties), with verification. Plans without it can buy a one-off Deep Dive per report.
• PDF and email export — download or email full reports.
• White-label branding — logo, colours, and footer applied to PDF, shared links, and email deliverables. Full white-label (removing "Powered by UK Company Intelligence") is a separate plan feature.

11. Discover & Market intelligence

Where Company intelligence answers "tell me about this company", Discover and Market intelligence answer "find me companies that match these criteria" — lead generation and local-market analysis across the whole UK register.

Discover — build a filtered company list

1. Go to Discover in the top navigation bar.
2. Filter by location (registered post town or outward postcode), sector (SIC section, division, or specific codes), company type, incorporation date, and signals (dormant, never-filed, accounts/confirmation due or overdue, outstanding charges).
3. Results are paged and sortable; each row links through to the full company report, and you can track a company straight from the list.
4. The URL always reflects your filters, so a search is easy to bookmark or share with a colleague.

Market intelligence — dashboards for an area or a sector

• Market › Area — pick a town or postcode for headline KPI tiles (active, newly incorporated, dormant, due-soon, overdue, charges), a top-sectors breakdown, an incorporation trend, an age profile, and a status mix.
• Market › Sector — pick a SIC section or division for the same treatment across the UK, optionally narrowed to one area.
• Every tile, bar, and table row deep-links to a pre-filtered Discover list, so a headline figure is always one click from the underlying companies.

Exporting a list (CSV)

• On a Discover result, use Export CSV to download the matching companies (UTF-8, opens in Excel or Google Sheets).
• The file carries company-level register data only — company number, name, status, type, incorporation date, registered town/postcode, primary SIC, dormancy/overdue signals and charge count. It deliberately contains no officer or PSC personal data.
• The number of rows a single export can produce depends on your plan.